Terms and Conditions

These Terms govern access to Data Say, an analytics platform operated by DataVader Info Private Limited.

If your organisation has a signed agreement or expressly accepted written terms with Data Say, that agreement takes precedence where it conflicts with these Terms. These Terms do not amend that agreement.

By using Data Say for an organisation, you confirm that you are authorised to do so. The organisation manages access and is responsible for activity through its accounts, except where caused by Data Say’s breach or failure.

• Use a named account, keep account information current and do not share access.
• Protect passwords, integration tokens and recovery methods. Use appropriate roles and remove access when it is no longer needed.
• Report suspected account or source-system compromise promptly to vs@datasay.ai.
• Do not bypass authentication, access controls or security measures.

Data Say provides analytics, reporting, alerts and decision support for internal business use. Your agreement with Data Say sets the service scope, refresh frequency, support and commercial commitments.

We may improve the Platform while preserving the agreed scope. Additional integrations, reports or other bespoke work may require separately agreed scope, fees and timelines.

Customer Data means information supplied by you or connected on your behalf, including files, source-system records and credentials. You retain ownership and are responsible for the rights, notices, consents and authority needed to provide it.

Data Say processes Customer Data to provide, secure, support and maintain the service, following documented instructions or legal requirements. We request read-only, least-privilege access where source systems support it.

Use Data Say only for your organisation’s authorised internal business purposes. You must not:

• Use the service unlawfully, upload information you are not entitled to use or violate another person’s rights.
• Reverse engineer, decompile, copy or attempt to discover the Platform’s underlying code, models, logic or methods.
• Resell access or provide it to an unauthorised third party.
• Publish non-public product screens, reports or feature details, or share them for copying or competitive benchmarking, without written approval.
• Test security without permission, introduce malware, disrupt the service, scrape the Platform or make excessive automated requests.
• Use the Platform or its confidential information to build or train a competing service.
• Breach the permissions or policies of a connected third-party source.

Each party’s non-public business information must be protected. This includes Customer Data and Data Say’s non-public product features, technology and methods.

Share confidential information only with people who need it for the agreed purpose and are bound by appropriate confidentiality obligations.

Data Say retains ownership of its software, connectors, designs, models, methods and other intellectual property. Processing your data does not transfer ownership of that technology.

Your data remains yours. Use, retention and sharing of customer-specific exports and reports follow your agreement with Data Say and the applicable confidentiality obligations.

The service depends on customer systems and third-party sources. Data Say is not responsible for failures or inaccuracies caused by unavailable, delayed or changed source information outside its reasonable control.

Analytics and recommendations support business decisions; they are not accounting, tax, legal, audit or investment advice. You remain responsible for decisions, statutory filings and appropriate independent verification.

Website descriptions do not create additional service levels, warranties or refund rights beyond your agreement with Data Say.

We may suspend affected access where reasonably necessary to address an urgent security risk, unlawful use, material misuse, breach or non-payment. Where practicable, we will provide notice, allow a reasonable opportunity to resolve the issue and limit suspension to the affected service.

Your agreement with Data Say sets fees, taxes, payment terms, duration, cancellation, termination and any refund rights.

When access ends, you must stop using the Platform. Data return, export, retention and deletion follow your agreement and the Privacy Policy.

The Privacy Policy explains how we handle personal information. Customer Data processing, security responsibilities and incident cooperation also follow the data-processing and security terms agreed with you.

Warranties, disclaimers, indemnities, liability limits and exclusions are governed by your agreement with Data Say.

Without a separate signed agreement, access is limited to the use authorised by Data Say and remains subject to applicable law. Nothing in these Terms excludes liability that cannot lawfully be excluded.

We may update these Terms as the service, law or operating practices change. The current version will appear here. Where appropriate, material changes will receive additional notice by email, in-product message or another reasonable method.

These Terms are governed by Indian law. The parties should first try to resolve disputes through senior representatives for thirty days after written notice. Subject to urgent equitable relief and any different process in your agreement, courts at Gurugram, Haryana have exclusive jurisdiction.

Contact DataVader Info Private Limited at vs@datasay.ai for questions, security notices or legal communications. Formal contractual notices must follow the method agreed with you.